COVID-19 Prevention Policy

Date of Update of Notice - 7th July

Presently we are permitting only one customer per visit, or two from the same social bubble. We maintain a respectful social distance from customers entering the premises and trust our customers to do the same in relation to staff members or other customers waiting to access the workshop . Please do not enter the premises if you have any symptoms associated with COVID-19. We will keep the door open (weather permitting) to allow fresh air to flow better and to allow UV to enter the retail space. We will be encouraging the use of sanitiser or hand washing in our new improved facilities. Contact less payment is encouraged. Please do not visit our shop as somewhere to wait out of the rain or to pass time until you leave for a bus or ferry transfer. 

Testers will not be on display for now but staff are happy to dispense small measures of the products you'd care to try. We continue to sell on line. We greatly value your continued support. Locals can arrange contact less collection from outside our workshop or we're happy to hand deliver/ ship to them at no fee if our restricted opening times do not suit them (please see Facebook for updates on opening hours). Purchases can be made on line or by bank transfer or we're happy to send a PayPal invoice. 

From 10th July it becomes mandatory to wear face masks in shops in Scotland.

In general terms and in regard to our production methods, more regular and extensive cleaning/sanitisation methods are in place. Hand washing is more frequent and thorough. All products are cleaned down before being packaged up for dispatch or collection. 

We have taken a decision to continue to use eco (minimalist) or reused protective inner and outer packaging - after all there are links between the destruction of natural habitats and the spread of zoonotic viruses. If you are sending items as a gift please let us know and we'll gift wrap tastefully and in a manner fitting for the occasion. 

If the front door is locked (we will indicate on a sign on the door if we are closed), please do not try to gain access to the building as most production and refills are being handled whilst the shop is closed.

Most parcels are being shipped within a day or two - there may be some delays at the other end depending upon the man power available with your local Post Office Team.

For the foreseeable future, therapies are no longer available at Zing Organics.

We remain flexible as we learn more about how best to protect ourselves and our customers.  If you have any more queries regarding our COVID-19 policy or indeed any more suggestions, we should be very pleased to hear from you.

With love - and stay safe - Team Zing